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Friday, March 27, 2015
Playing your cards wrong can cost you business. Here's the solution.
Wednesday, March 25, 2015
Lost your customer at hello? Here's the solution.
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Friday, March 13, 2015
Positive Self-talk: A Cornerstone for Great Winners
by Don Yaeger:
Even the Greatest winners… fail from time to time.
But the way they choose to respond to their shortcomings–how they talk to themselves after a loss–reveals much about their personal character.
When it comes to engaging our teammates or colleagues after a loss, most of us are supportive and encouraging. Maybe they took a bad shot or didn’t land the client they were working towards; whatever the case, we are usually willing to give them a pat on the back and a pep talk that says, “You’ll get it next time!”.
But when those disappointments happen to us, our self-talk can be brutal. We can obsessively dissect and break ourselves down in ways that work against our ability to improve, and we say things to ourselves that we’d never say to our teammates. Rather than quietly reassuring ourselves that our next shot will go in, we often just replay the misses in our minds as a kind of punishment.
Becky Burleigh, head coach of the University of Florida women’s soccer team, has yielded incredible results by instilling character development and positive self-talk into the culture of her team. In her tenure, the Gators have won thirteen conference championships and a national championship. She shared with me the way she works with her players on individual development and it’s fascinating.
Burleigh improves team performance by teaching her players to talk to themselves like they would talk to their teammates. “For me, a lot of players will ask ‘How do I get out of my own head?’ So we talk a lot about the way you speak to yourself, and one of the character skills that our team decided to work on was positivity,” she said. “If you had the perfect coach sitting on your shoulder in that moment, what would they say to you? How would they say it? And then we would ask them to practice using that content and tone with themselves when they are in that heightened sense of awareness.”
2014-2015 University of Florida Women's Soccer Team |
In truth, many of us—myself included—are our own biggest critics. Instead of pummeling ourselves with negative criticism after a shortcoming, perhaps we should try to refocus that energy into how we can positively approach our mistake or problem. The Great ones in sports and business know that every outcome, whether good or bad, is an opportunity for growth. If we look at things from that perspective, in time we can become our own biggest fans… even in a loss!
Many of us would reach down to help our teammates up after a mistake, and we should do the same for ourselves. When was the last time you patted yourself on the back and said, “I’ll get it next time”? I have been trying to learn from Becky Burleigh and her lessons in developing better self-talk, and I hope you will too.
“If your compassion does not include yourself, it is incomplete.”
– Buddha
Thursday, March 5, 2015
Learning through Winning: Three Successful Lessons from the Kentucky Wildcats
by Don Yaeger
The undefeated Kentucky Wildcats are inching closer to a perfect regular season and it's exciting to watch.
The other night's game against Georgia, which Kentucky rallied to win 72-64, was among the best I’ve seen this season. But each Kentucky win prompts the same question from sports media pundits: Would the Wildcats be better off now losing a game in order to lessen the pressure of maintaining an undefeated season before entering the NCAA tournament? Remember, no team has finished the college basketball season as an undefeated champion since the 1976 Indiana Hoosiers.
It’s absolutely one of the silliest debates on sports radio right now. (Which is saying a lot, since there are many silly debates on sports radio!) To me, the idea that a high-performing team like Kentucky is better off losing makes absolutely no sense.
While it is important to learn from your losses, one of the things that makes GREAT teams special is their ability to learn from their wins, too. The most successful teams and organizations know they are never perfect in victory.
Out of all the amazing coaches I’ve had a chance to learn from throughout my career, none of them would suggest that the only way to learn was by losing, or that pressure is somehow lightened with defeat. In my study of successful teams, they are all equally critical in breaking down their performance… especially after success! There is no question that John Calipari, head coach of the Kentucky Wildcats, is doing just that. I’ve had a chance to work with Coach Calipari while doing media training for his players. I’ve also interviewed him for my Great Teams webinar project, and he had some interesting comments to share with me on the value of team-building, recruiting, and maintaining consistency.
I wish that the media pundits who are giving life to this debate would put it aside, and simply enjoy the fact that there is a team out there creating something special. It takes world-class coaching and strong, consistent culture to take all-star players, platoon them to work together, get them to play suffocating defense and have the ability to replace talent, year after year. This is unique, special stuff. You don’t have to like Kentucky—in fact, you can hate them—but you should want to learn from them… just as they are learning from each of their wins.
I’d love to hear from you on the lessons you may have learned through your own success and winning. Leave me a comment and let’s discuss!
The undefeated Kentucky Wildcats are inching closer to a perfect regular season and it's exciting to watch.
The other night's game against Georgia, which Kentucky rallied to win 72-64, was among the best I’ve seen this season. But each Kentucky win prompts the same question from sports media pundits: Would the Wildcats be better off now losing a game in order to lessen the pressure of maintaining an undefeated season before entering the NCAA tournament? Remember, no team has finished the college basketball season as an undefeated champion since the 1976 Indiana Hoosiers.
It’s absolutely one of the silliest debates on sports radio right now. (Which is saying a lot, since there are many silly debates on sports radio!) To me, the idea that a high-performing team like Kentucky is better off losing makes absolutely no sense.
While it is important to learn from your losses, one of the things that makes GREAT teams special is their ability to learn from their wins, too. The most successful teams and organizations know they are never perfect in victory.
Out of all the amazing coaches I’ve had a chance to learn from throughout my career, none of them would suggest that the only way to learn was by losing, or that pressure is somehow lightened with defeat. In my study of successful teams, they are all equally critical in breaking down their performance… especially after success! There is no question that John Calipari, head coach of the Kentucky Wildcats, is doing just that. I’ve had a chance to work with Coach Calipari while doing media training for his players. I’ve also interviewed him for my Great Teams webinar project, and he had some interesting comments to share with me on the value of team-building, recruiting, and maintaining consistency.
If you seek to create a championship atmosphere for your team, like
Coach Calipari, then you should be equally critical in your team’s
performance after victories as you are after losses. Don’t discount the
team’s successes, but don’t be so blinded by wins that you miss moments
to grow.
I wish that the media pundits who are giving life to this debate would put it aside, and simply enjoy the fact that there is a team out there creating something special. It takes world-class coaching and strong, consistent culture to take all-star players, platoon them to work together, get them to play suffocating defense and have the ability to replace talent, year after year. This is unique, special stuff. You don’t have to like Kentucky—in fact, you can hate them—but you should want to learn from them… just as they are learning from each of their wins.
I’d love to hear from you on the lessons you may have learned through your own success and winning. Leave me a comment and let’s discuss!
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