Kit Grant's Latest Newsletter: Keeping in Touch (K.I.T.), Oct.4, 2012 — Opportunity Abundance

“The reason so many people never get anywhere in life is because when opportunity knocks, they are out in the backyard looking for four-leaf clovers.” - Walter P Chrysler


Kit Grant's latest newsletter:
There is NO shortage of opportunities. Many come every day when we are either too busy or too lazy to recognize them. You just need to have your eyes open and your ears on “listen-mode” to recognize them and then be willing to take action. Don’t worry if you miss a few — many come around again in a slightly different form. We get so tied up “doing” what we do that we close off new ways to enhance and/or expand what we do. I still read a lot, listen to audio books and attend seminars. Is this because I have “extra” time? NO!! But you only stop learning when you decide to do that. Networking, being inquisitive and being busy living rather than being busy dying are all ways for you to discover just how much there is out there for you to explore. I am not getting any younger so I have to keep moving a bit faster every day just to sometimes keep up. Hang out with positive people … the negaholics will drag you down to their level with their messages of doom and gloom.

NEAT STUFF:
I just came across a really neat website if you are ever in the mood for travel. Check it out yourself at www.travelhawk.net. There are close to 3 million photos from hotels around the world in addition to virtually unlimited pages of information about other travel stuff. It’s the best place I have ever looked for information when you are in the planning stages for your next big vacation or just a quick getaway.

NEW DEMO:
My new speaker demo DVD is now ready — a few people requested a copy two weeks ago and should have it in the next few days. If you (or someone you know) is planning a meeting, conference or convention and is looking for a speaker, please pass along a copy of my DVD. Send me an e-mail to kit@kitgrant.com with your physical mailing address and I’ll send you a copy.

MINI-RANT:
Just when you thought you had seen and heard everything, now the striking NHLPA hockey players have taken their case to the Alberta Labour Relations Board for a ruling on whether the NHL lockout violates their union rights. Are you kidding me? A bunch of millionaires making a mockery of the rights union members have fought so hard to obtain is disgusting. I don’t recall seeing any NHL players out picketing the last time their union brothers with real jobs were on strike. The fact these millionaires are even in a so-called union is a slap in the face to the thousands of real union members who pay money to watch these clowns. Spending taxpayer money to have the Labour Relations Board listen to their bleating is the real disgrace.

For more information on Kit Grant - contact Standard Ovation | info@thestandardovation.com | 913.498.9772 or contact us through: http://www.thestandardovation.com/contact_kit_grant.html

Ready to be Inspired?

Marilyn Sherman | Motivational Keynote Speaker Marilyn Sherman is more of a traditional motivator. She is a compelling story-teller allowing her audiences to relate as she ties in a relevant message. She is extremeley likable which is why her message continues to resonate with people. Marilyn is a wonderful keynote choice when you are looking to pump up your audience and get them inspired! She provides immediate take-home tools people can use to stop making excuses for themselves and start getting a front-row seat to life by living the best life possible: reaching goals and knowing your self worth! Her message makes people happier and results in a more productive workplace and home environment. Want to learn more? Travels from: Las Vegas, NV Marilyn's Keynote Fees: $7500+* | Local Vegas Fees: $6000**  Watch Marilyn's demo videos Check out Marilyn's presentation titles Read more about Marilyn Sherman Check Marilyn's availability: CONTACT FORM or Contact Sarah Whitten: 913.498.9775 | sarah@thestandardovation.com *Plus travel/expenses **Local fee discount & no travel/expenses

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When Jack Reports to Jill: Gender Differences in Leadership

Hello! So have we!!! That's why we are extremely excited to spill the beans on leadership expert  Dr. Gary Bradt's new speaking topic and keynote presentation!!! His new topic...When Jack Reports to Jill: Gender Differences in Leadership is an incredibly timely look into the perceptions, advantages and unique challenges of leading those of the opposite gender. WILL YOU HELP WITH DR. BRADT'S NEW PRESENTATION? If you can spare just a few short minutes, Dr. Bradt would love it if you could offer your own unique experiences or thoughts on his new topic. You can take his quick and painless survey (we promise, we’ve taken it!) here... Thank you in advance for participating, and stay tuned for an update on the release of Dr. Bradt’s new presentation! Sincerely, The Standard Ovation Team | www.thestandardovation.com Dr. Gary Bradt gained national attention in 2000 when Dr. Spencer Johnson, renowned author of Who Moved My Cheese? An Amazing Way to Deal with Change in Your Work and in Your Life, chose him as the leading speaker on the core message of his blockbuster book which sold over 20 million copies worldwide. Dr. Gary Bradt now has his own best-selling book, The Ring in the Rubble: Dig Through Change and Find Your Next Golden Opportunity, revealing the secrets of moving beyond the rubble of disruption, fear and uncertainty that change creates and finding the golden ring of opportunity that lies beneath - in short, to adapt and ignite!  For more information on Dr. Gary Bradt, contact:   Amy Crocker   Partner, Standard Ovation   913.498.9773   amy@thestandardovation.com

Are you in a rut? Let Marilyn Sherman help you get out!

A quick note from Miss Marilyn Sherman:

Are you in a rut? Are your employees and colleagues in a rut? Well, a rut is a grave with two ends gone. We’ve got to get you out of that! And that’s what I do.

Hello, my name is Marilyn Sherman and it is my passion in life to END WORKPLACE STAGNATION! In my motivational keynote presentations I will equip your attendees with the tools it takes to do more, be more, to overcome obstacles and really LOVE what they do. Have you ever noticed that the best things in life rarely happen in our comfort zones? I want to help move your organization from comfort zone to POWER zone.

So here’s how this works. Through moving stories and a lifetime of trial and error - and more importantly trial and success! - I will arm your group with the strategies and actionable information it takes to increase employee engagement, improve morale and to inspire attendees to own the overall success of your organization.

You have two options. First is “How To Get A Front Row Seat In Life.” We all know that too many people settle for mediocrity in life. But have you ever considered how settling for mediocrity this might effect your organization... and your results? Everybody deserves a front row seat in life, but so few of us know how to get it. I know, because that used to be me, until I set about taking control and practicing the very principles I teach today. The best life is lived in the front row, and I would love to show your group how to get there.

Your second option is my “Who’s Comfort Zone Are You In?” keynote presentation. Has someone close to you ever had their own plan for your life? Have you noticed how many of us live lives shaped by “what others think” and “what I should do?” I want to show your group how to overcome the obstacles to success and get rid of excuses. I inspire attendees to develop and act on their own vision, and to make it congruent with their values, as well as the values of your organization. A simple change in perspective can often cause a HUGE, positive change in life. Effecting this kind of change is my mission and I welcome the opportunity to share this with your group.


More About Marilyn Sherman:
• Website
• Presentation Topics
• Watch Marilyn in Action
• Inquire about Marilyn

Contact Standard Ovation to inquire about Marilyn Sherman, check fee or availability:
• Phone: 913-498-9775
• Contact Standard Ovation: here
• Travels From: Las Vegas (local fee available!)

Retailers! Want to increase your profits by 10% or more?

Michael Hoffman | Mastering the Tornado of Business Q&A

Michael Hoffman | Mastering the Tornado of Business

A quick Q&A with business expert, Michael Hoffman: With a highly interactive style, Michael Hoffman's unique delivery cements his expertise in the minds of his attendees to ignite the tactics and techniques necessary to approach their jobs "on purpose" with an attitude of ownership and professionalism. Michael uses his rich background to drive home his message that business is and will always be about "people". "How we approach our customers both internal and external will set us apart from all our competition."

What do people gain from your keynotes? “Effective presentations combine the right informational tools with the right amount of motivation. Motivation alone is fleeting, but the right tools without motivation are lifeless... I provide both.” My desire is to give people an experience that will cut through the baggage and barnacles that we build up, laugh at the situations we face and then, being open to the information, deliver solid content that equips the audience with what they need to be more influence in this tornado of life. What are your top three tips for organizations seeking to be more customer focused? 1)  A customer-focused company has to have a culture that breeds service to each other. Foster a culture of service by starting with the very top and watch your customer’s experience ignite. 2)  Customer Service is a skill set. It is more than a personality trait. What your company needs are people with skills. And I love to say: “I will know people with skill sets when the tornado rises!” Don’t stop investing in your people’s customer service skills. 3)  Keep it fun. Reward what you expect. Promote the joy. Don’t keep silent with the feed back from outside. We all live behind our eyeballs and walk through this life experience hope we’re doing it right. Don’t let your people guess. Tell them what they say and do that’s spot on and they have a tendency to do it again.... and repetition becomes a habit and habits become culture.  How do you manage to empower & motivate people? Interesting question. I don’t think I can empower and motivate. I think I am empowered and motivated and that infects everything I have to give. Watching someone who is passionate and has something concrete to share that I connect to allows me to generate a desire to do/be the same. I motivate myself. I empower myself. That’s why I smile at being introduced as a motivational speaker. I can’t motivate anyone that doesn’t want to be motivated. I love what I do and won’t talk about anything that I don’t know and believe 100%... and it shows. Those that are motivated at the end of my presentations are people of choice and action. I just gave them permission to be passionate because I’m passionate. So join me. Let’s be passionate together, and change the world!

Michael Hoffman, CSP Topics - communication - customer service - humorist - leadership - motivation - sales - retail Biography Presentations Check Availability Check Fees Travels From: Dallas, Texas

HCAHPS | What are you doing to IMPROVE patient satisfaction?

*In 2013, the HCAHPS assessment will be required by ALL healthcare organizations utilizing Medicare funds!    As a healthcare provider, patient satisfaction is one of the most important parts of your job. And as a leader, you also know the importance of patient satisfaction scores. Measuring up on the Hospital Consumer Assessment of Health Providers and Systems, or HCAHPS assessment, means not only more patients choose your facility but also that you receive a higher reimbursement of funds on Medicare services. So how is your organization measuring up?  The crucial first step to reinforcing your commitment to quality patient and family-centered care is engaging your employees, which is absolutely necessary in managing your patients’ experiences. “Only with engaged employees can an organization drive customer or patient experiences, ” says employee engagement expert Gregg Lederman. Gregg has helped many healthcare organizations manage their patient experiences to drive employee engagement, productivity, profitable growth, and yes, even their HCAHPS scores.  Would you like to know about a patient satisfaction metric that lets you compare the experience you think your facility is delivering, to the experience actually being delivered to your patients? To learn more about Gregg Lederman's unique methodology, please contact Amy Crocker at Standard Ovation: 913.498.9773 or amy@thestandardovation.com Gregg's Speaking Biography: thestandardovation.com/gregg_lederman.html Gregg's Speaking Presentations: thestandardovation.com/gregg_lederman_presentations.html Gregg's Speaking Fees: Contact us here Gregg Travels From: Rochester, New York